Studio Policy

Registration: There is no cost to register with Amoroso Music. Each student’s first lesson is free, with no obligation, to ensure our teaching style complements their learning needs. Registration is completed on the website at www.amorosomusic.com.au/Registration-Form.

Tuition: Lessons are payable, in advance, in blocks of four lessons at standard rates, or blocks of ten lessons at a discounted price as listed on the Amoroso Music website at www.amorosomusic.com.au

Payment for ongoing lessons is due, in full, within seven days of the invoice date. 

When payment is not received by the due date, a reminder via email or SMS will be sent. In the event payment is more than 14 days overdue, lessons will be suspended until overdue accounts are paid in full. Lesson times will not be held in this instance and a new time may need to be negotiated.

Bank transfers, checks, or cash are acceptable forms of payment. A $30.00 fee will be charged in the event of a returned check.

Material Fees: There are no material fees. Students/parents/guardians will purchase materials required after the first lesson with the teacher. All students will require the following:

• An instrument to ensure a regular practice routine.
• A method book as recommended by the teacher. In the event the student is continuing lessons after moving from a different studio, their current method book will be completed unless deemed unsuitable.
• Students who wish to study for examinations will be required to purchase all required materials including a Grade Book, Study Book, Sight Reading (Level 1 – 8) and Technique   Book (Level 1 – 8).

Lessons:  are scheduled on a weekly basis in 30-, 45-, or 60-minute increments. 

• Once a week, time and duration are agreed upon between the student/parent/guardian and Amoroso Music, that time will be reserved for said student.
• Lessons are offered year-round. This year the studio will be closed for two weeks midyear 2024 (23/06 to 07/07) and four weeks over Christmas (15/12/24 to 22/01/25)
• Lessons will not be offered on public holidays and students/parents/guardians will not be charged for these dates. Students who wish to reschedule lessons missed on public holidays are encouraged to do so. 

In-studio students are expected to arrive at their lesson on time and, in instances where an instrument requires assembly, arrive a few minutes early. Additional time may be offered at the end of a lesson if the student is late, however, this is at the teacher’s discretion and depends on whether there is a lesson scheduled in the next time slot. Students will be charged for the entire lesson.

 Online students should also arrive early and be in the waiting room, ready for when the lesson begins. Always inform your teacher via email, SMS, or phone call if you are detained. Students who are late for class without notice will be given 15 minutes to arrive. After 15 minutes, the teacher will close the link and lesson fees will be forfeited. Online lessons will not be recorded without the express permission of the teacher, student, and, in the case of minors under the age of 18, parent or guardian.

Cancellations:  Lessons may be cancelled with at least 48 hours’ notice. This is to be done using the online platform. Lesson fees will be forfeited for lessons cancelled with less than 48 hours’ notice except in extreme circumstances (e.g., illness or a death in the family). 

• Lessons cancelled with 48 hours’ notice or more qualify for an audio or video submission. Students make an audio or video recording of the technique, exercises, and/or pieces they are working on. These are uploaded to their folder and an email notification sent to the teacher. The lesson will be viewed, and feedback will be forwarded to the student.
•  Studio lessons may be attended via Zoom when students are not able to attend in person.
• Students may reschedule lessons when times are available. They are responsible for booking the lesson using the online platform. All makeup lessons must be completed by June 30^th or December 14^th; whichever date comes next in the calendar year. Alternatively, students may work with the teacher to book a makeup lesson during their lesson time.
• Makeup lessons may not be used to replace a regularly scheduled lesson. 
• Students may cancel a maximum of two lessons a year, without charge, when at least 48 hours’ notice is given (business days).
• In the event a teacher needs to cancel lessons, students will be given at least one week’s notice and students will not be charged.

Termination of Lessons: One month’s written notice from the student/parent/guardian is required for termination of lessons. Email and/or a hard copy letter are acceptable forms of notice. In the event the student discontinues lessons with insufficient notice, the student/parent/guardian will be liable for lesson costs during the notice period.

By registering, the student, parent, or their guardian state they have read and fully understand the policies outlined in this document. Furthermore, the Adult Student, Parent or Guardian responsible agree to abide by all policies, including those specifically related to payment. A hard copy will be made available for signature at the first lesson.